Frequently Asked Questions

Catering services may vary by locations. Contact your local Carino's catering specialist for details.

What types of catering services do you provide?
  1. Pick-Up: We’ll have the entrees, salads, bread, desserts and beverages ready at your local Carino’s for you to pick up as scheduled. For your convenience, food will be presented in disposable containers with utensils included. Quick and easy.
  2. Delivery/Set Up: Carino’s will deliver and set up your bread, salads, entrées and desserts in a buffet line. We will also set up a beverage service table/area (upon availability). All items will be delivered in our disposable service containers. Disposable service ware, plates, flatware, cups and napkins are also included at no charge.
  3. Non-Serviced Buffet: Our catering staff will set up the buffet table and the beverage table. Tablecloths and Italian decorations are included for the buffet and beverage tables along with our food warming chafers. Disposable plates, flatware, cups and napkins are also included. You and your guests will serve yourselves through the buffet line. After your meal, our catering staff will return, box up any leftover food, and clean up the buffet and beverage tables.
    *This service is not available at all locations, please contact your local Carino's for details.
  4. Serviced Buffet: Our catered buffet service includes a team of catering professionals who will oversee the buffet table and guests’ needs during your event. Tablecloths and Italian decorations are included for the buffet and beverage tables along with our food warming chafers. Disposable plates, flatware, cups and napkins are also included. This option includes 3.5 hours of service from the time our Carino’s catering team arrives onsite. If you need the team to help you set up tables and chairs and/or stay longer, additional hours can be purchased.
  5. Full/Formal Service: This service option allows your guests to remain seated during the dining experience. Food is served in courses and beverages are replenished as needed. Disposable plates, flatware, cups and napkins are also included. This option includes 3.5 hours of service from the time our Carino’s catering team arrives onsite. If you need the team to help you set up tables and chairs and/or stay longer, additional hours can be purchased. Any leftover food is boxed and left for you along with verbal reheating instructions (upon request).
  6. Dine-In: Enjoy one of our serviced event types at your local Carino’s restaurant. Seating capacity and availability of a semi-private room varies by location.
What is the Delivery charge?
Delivery charges vary by location. Please contact a Carino's Catering Specialist to find out the specific delivery charges for your area.
What charges apply for serviced events?
Three fees are applied for all serviced events: 
1) Delivery 
2) Service Fee 
3) Gratuity
Fees vary by location and event type. Please contact a Carino’s Catering Specialist to find out the specific fees that will be associated with your serviced event.
How far will you travel to deliver/cater an event?
Carino’s can deliver almost anywhere! For specific questions about your event, please contact a Carino’s Catering Specialist today.
How do I reserve the date for my event?
We need the following in order to book an event: 1) 25% deposit is required to book your event 2) Signed Catering Event Agreement
How much notice is required to book an event?
For serviced events, we require a 2 week notice. For deliveries, there are a few menu items that require a 24-hour notice, including Homemade Lasagna , Meatballs & Tiramisu.
Can I request more Servers than what is included with the standard Serviced Fee?
Yes. Requests for additional servers can be accommodated for an additional service fee. Service fees vary by location and event type. Please contact a Carino’s Catering Specialist to find out the specific fees that will be associated with your event.
What if I need more time than the 3.5 hours you provide with the standard service charge?
If desired, you can purchase additional hours of service time for your event. Service fees vary by location and event type. Please contact a Carino’s Catering Specialist to find out the specific fees that will be associated with your serviced event.
How can I ensure that my food stays hot/cold?
Whether you are picking up or we are delivering, all catering menu items are packaged for travel in appropriate containers designed to keep your food at the proper temperature.
Will you supply alcohol?
We cannot sell or service alcoholic beverages outside of our restaurants.
I have purchased alcoholic beverages. Since your staff is there for the event can they help serve or pour the Champagne toast?
Carino’s will not be able to serve any alcoholic beverages to your guests during the event.
Do you provide disposable plates, cutlery, napkins and serving utensils?
Yes. This is included in your order (if needed).
Can I make rental arrangements through you (i.e. linens, china etc.)?
Our restaurants have relationships with local vendors and we are happy to provide contact information to you. If you would prefer Carino’s to include rental arrangements as part of your order, a 15% charge will be added to the rental costs.
Do you have cake cutting services available?
Yes. The cost is $50 or $0.50 per guest – whichever is higher.
Do you provide ice?
Yes. When you purchase non-alcoholic beverages through Carino’s, we will provide ice (if needed).
What will the catering staff wear?
Similar uniform as they wear in the restaurants (black or white shirt and black pants).
Will the catering team help with set up and take down of tables?
Typically the 3.5 hour service time does not cover this. You are welcome to add additional hours if this service is needed.
If you don’t have a place for my event, can you recommend one?
Will vary by location. We will do our best to recommend another venue for your event.
What payments do you accept?
Cash and all major credit cards. Carino’s does not accept personal checks.
Do you accept Purchase Orders?
No. We require payment in full by the date of the order/event.
Is the Pasta Points Program applicable to catering orders?
Yes. You will accrue and redeem points the same way as with dine-in sales.
*This program is not available at all locations, please contact your local Carino's for details.
Do you provide tax exempt sales with proper documentation?
Yes. A copy of the state tax certificate is required prior to the event.

 

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